Relationship Banking Associate

JPMorganChase; Roswell (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

JPMorgan Chase is seeking a customer-focused associate to greet clients, assist with banking needs, and open accounts in a branch setting. You will use digital tools like the Chase Mobile App and Chase.com to support everyday banking and help clients achieve their financial goals.

The role emphasizes attentive service, accurate cash handling, and teamwork with branch colleagues to deliver seamless experiences and compliance with banking requirements.

Qualifications

• High school diploma or GED required.
• Experience in customer service is preferred.
• Ability to learn products, policies and procedures quickly.
• Strong communication and listening skills with clients.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and guiding them using a tablet.
• Provide account servicing, maintain existing accounts, and assist with new accounts while following policies and regulatory requirements.
• Assist clients with day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge to help meet financial goals.
• Handle branch operations including cash devices in accordance with bank policies.

Skills

Client service

Communication

Empathy

Teamwork

Technology proficiency

Learn quickly

Attention to detail

Problem solving

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking a customer-focused associate to greet clients, assist with banking needs, and open accounts in a branch setting. You will use digital tools like the Chase Mobile App and Chase.com to support everyday banking and help clients achieve their financial goals.

The role emphasizes attentive service, accurate cash handling, and teamwork with branch colleagues to deliver seamless experiences and compliance with banking requirements.