Relationship Banking Associate

East West Bank

California

On-site

USD 28,000 - 30,000

Full time

7 hours ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

East West Bank seeks an Associate Banker to deliver high‑touch relationship banking. You will assist customers with daily financial needs, process transactions, and connect clients with Wealth Management, Mortgage and Commercial specialists for tailored solutions.

The role emphasizes digital banking education and strong service delivery across all customer touchpoints. Being part of a multi‑cultural team, you will grow professionally through ongoing training, gain exposure to real estate,

Qualifications

High school diploma or GED required; Bachelor’s degree preferred.
1 year of recent customer service and cash handling experience.
1 year teller / new account experience in banking preferred.
Ability to learn products, services, and procedures quickly.
Excellent customer service skills.
Strong attention to detail and time management.
Proficiency with Word and Excel.
Weekend work flexibility.

Responsibilities

Assist customers with financial transactions such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers and foreign currency exchange.
Document large deposits for Currency Transaction Reports.
Identify fraudulent activity to prevent potential loss.
Ensure transactions comply with policies and regulatory requirements.
Maintain relationships with existing customers and cultivate new ones.
Cross-sell bank products such as depository products, wealth management, and mortgage.
Educate clients on online/mobile banking and self-service portals.
Learn and adapt to new processes and technology platforms quickly.
May perform other duties as assigned.