Associate Banker - Customer Banking & Digital Tools

Talentify; Los Angeles (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

East West Bank is hiring an Associate Banker to deliver high-quality, high-touch relationship banking across customer touchpoints in the Los Angeles area. You will help customers with daily financial needs, recommend suitable products, and connect clients to Wealth Mgmt, Mortgage, and Commercial teams for specialized services.

The role emphasizes training to expand business knowledge, digital acumen, and long-lasting client relationships, with opportunities to grow within a premier bank that

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred
• 1 year of recent customer service and cash handling experience
• 1 year of teller/new account experience preferred
• Ability to learn products, services, and procedures quickly and accurately
• Excellent customer service skills
• Strong attention to detail and time management
• Proficiency in MS Word and Excel
• Weekend availability may be required

Responsibilities

• Assist customers with financial transactions such as cash withdrawals, deposits, transfers, loan payments, and foreign currency exchange
• Document large deposits per Currency Transaction Reports
• Identify fraudulent activity to prevent losses
• Ensure transactions comply with policies, procedures, and regulations
• Maintain and grow relationships with existing customers and cross-sell bank products
• Educate clients on using digital banking apps and self-service portals
• Learn and adapt to new processes and technology platforms
• May perform other duties as assigned

Skills

Customer service

Cash handling

Learning new products

MS Word

MS Excel

Time management

Weekend flexibility

Education

HS diploma or GED

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

East West Bank is hiring an Associate Banker to deliver high-quality, high-touch relationship banking across customer touchpoints in the Los Angeles area. You will help customers with daily financial needs, recommend suitable products, and connect clients to Wealth Mgmt, Mortgage, and Commercial teams for specialized services.

The role emphasizes training to expand business knowledge, digital acumen, and long-lasting client relationships, with opportunities to grow within a premier bank that