Relationship Banker: High-Touch, Tech-Savvy Banking

East West Bank; San Marino (CA); On-site; USD 46,000 - 49,000; Full time

Job summary

East West Bank, headquartered in California, is seeking a Relationship Banker to deliver high‑touch banking experiences across customer touchpoints. You will manage client relationships, identify financial needs, and offer tailored product solutions.

You will help clients with deposits, loans, and digital banking using the bank's latest tools, while meeting quarterly sales goals and maintaining compliance. This role emphasizes strong communication, problem solving, and teamwork to grow your book

Qualifications

• 2+ years of customer service, teller, sales experience, and MLO experience within banking preferred.
• Strong knowledge of branch operations and customer service practices.
• Experience with digital banking tools and financial products is a plus.

Responsibilities

• Achieve quarterly and annual sales goals across C&I, CRE, SBA, mortgage, and deposits.
• Source and develop loans including HELOC, residential and commercial loans.
• Educate clients on digital banking and online/mobile self-service.
• Provide excellent service and build long-term client relationships.
• Collaborate with teammates and other lines of business to tailor solutions.

Skills

Customer service

Sales experience

MLO experience

Branch operations knowledge

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

East West Bank, headquartered in California, is seeking a Relationship Banker to deliver high‑touch banking experiences across customer touchpoints. You will manage client relationships, identify financial needs, and offer tailored product solutions.

You will help clients with deposits, loans, and digital banking using the bank's latest tools, while meeting quarterly sales goals and maintaining compliance. This role emphasizes strong communication, problem solving, and teamwork to grow your book