Relationship Banking Advisor: Sales & Service

Banco Santander SA; Scotch Plains (NJ); On-site; USD 35,000 - 53,000; Full time

Job summary

Santander is seeking a Sales and Service Banker in Scotch Plains, NJ. You’ll serve as a trusted advisor, helping customers with banking, lending, and investment needs while delivering exceptional service and building lasting relationships.

You will process teller transactions, educate customers on digital tools, and collaborate with teammates to reach branch goals. Prior cash handling and sales experience are valued.

Qualifications

• High school diploma or GED required.
• 12+ months experience in selling products and/or services; OR 6+ months Retail Banking sales experience.
• Excellent customer service and relationship-building skills.
• Ability to learn and apply sales techniques to recommend banking products and services.
• Experience in cross-selling products and services.
• Ability to work collaboratively in a team-oriented environment.

Responsibilities

• Assist customers with banking needs and provide tailored solutions to meet financial goals.
• Perform teller transactions with accuracy and cash handling.
• Identify cross-sell opportunities and refer customers to appropriate products.
• Educate customers on digital banking tools and self-service options.
• Maintain regulatory compliance and manage risk in daily activities.
• Support branch sales targets and contribute to overall branch performance.

Skills

Sales experience

Cross-selling

Customer service

Communication skills

Cash handling

Digital tools

Attention to detail

Basic math

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

Santander is seeking a Sales and Service Banker in Scotch Plains, NJ. You’ll serve as a trusted advisor, helping customers with banking, lending, and investment needs while delivering exceptional service and building lasting relationships.

You will process teller transactions, educate customers on digital tools, and collaborate with teammates to reach branch goals. Prior cash handling and sales experience are valued.