Relationship Banking Specialist

Santander Consumer USA Inc.; Scotch Plains (NJ); On-site; USD 35,000 - 53,000; Full time

Job summary

Santander Consumer USA Inc. is hiring a Sales and Service Banker in Scotch Plains, NJ. The role focuses on understanding customer financial needs and delivering tailored solutions across banking, lending, and investment products while ensuring excellent service.

Responsibilities include processing teller transactions, identifying cross-sell opportunities, and guiding customers to digital banking tools. Strong customer service, cash handling, and teamwork are essential.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• 6+ months experience in retail banking sales or related role.

Responsibilities

• Meet customers' financial needs by offering transactional, servicing and product solutions.
• Identify cross-sell opportunities to grow banking relationships.
• Build and maintain client relationships to understand needs and provide tailored solutions.
• Collaborate with team to achieve branch goals and drive performance.
• Deliver exceptional customer service and educate customers on digital banking tools.
• Process teller transactions accurately and efficiently while maintaining cash drawer integrity.
• Assist with audits, risk controls, and regulatory compliance.

Skills

Customer service

Sales experience

Cross-selling

Communication

Digital tools

Team collaboration

Education

High school diploma

Bachelor’s Degree

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is hiring a Sales and Service Banker in Scotch Plains, NJ. The role focuses on understanding customer financial needs and delivering tailored solutions across banking, lending, and investment products while ensuring excellent service.

Responsibilities include processing teller transactions, identifying cross-sell opportunities, and guiding customers to digital banking tools. Strong customer service, cash handling, and teamwork are essential.