Relationship Banking Advisor

NBT; New Milford (PA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Generous Paid Time Off

Parental Leave

Comprehensive Medical Coverage

Dental and Vision Coverage

Flexible Spending Accounts

Employer-Paid Disability Coverage

Life Insurance

Retirement Plans

EAP

Job summary

NBT is seeking a Relationship Banking Associate in New Milford, PA. The role focuses on delivering high quality customer service, processing routine transactions accurately, and supporting basic deposit account openings.

You will identify customer needs and refer opportunities to the right business partners while maintaining a strong compliance mindset. The position emphasizes responsiveness, team collaboration, and effective problem solving in a fast-paced banking environment, with

Qualifications

• High School Diploma or equivalent required.
• Minimum one year in banking or equivalent sales/customer service experience.
• Excellent listening and communication skills.

Responsibilities

• Process routine transactions and customer/account servicing duties with high accuracy.
• Support basic consumer deposit account opening as required.
• Identify customer needs and refer sales opportunities to appropriate partners.
• Conduct sales and service calls to existing and potential customers to meet needs.
• Resolve customer issues promptly to maintain satisfaction.

Skills

Active listening

Communication skills

Customer service

Sales opportunity identification

Problem solving

Teamwork

Organizational skills

Policy compliance

Education

High School Diploma or equivalent

Tools

Microsoft Office

CRM software

Job description

NBT is seeking a Relationship Banking Associate in New Milford, PA. The role focuses on delivering high quality customer service, processing routine transactions accurately, and supporting basic deposit account openings.

You will identify customer needs and refer opportunities to the right business partners while maintaining a strong compliance mindset. The position emphasizes responsiveness, team collaboration, and effective problem solving in a fast-paced banking environment, with