Relationship Banking Advisor

JPMorgan Chase & Co.; Indianapolis (IN); On-site; USD 46,000 - 62,000; Full time

Job summary

Chase in Indianapolis is seeking an Associate Relationship Banker to welcome clients, offer thoughtful financial solutions, and help them achieve their banking goals in a busy branch.

You will leverage modern banking technology, provide friendly service, and collaborate with branch experts to address diverse needs while adhering to regulatory requirements and delivering a memorable client experience.

Qualifications

• High school degree, GED, or foreign equivalent.
• Excellent communication skills in person and over the phone.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and comply with policies.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication skills

Problem solving

Banking knowledge

Attention to detail

Regulatory compliance

Education

High school diploma or GED

Foreign equivalent

Job description

Chase in Indianapolis is seeking an Associate Relationship Banker to welcome clients, offer thoughtful financial solutions, and help them achieve their banking goals in a busy branch.

You will leverage modern banking technology, provide friendly service, and collaborate with branch experts to address diverse needs while adhering to regulatory requirements and delivering a memorable client experience.