Relationship Banking Associate

Fairygodboss; Lawrence (KS); On-site; USD 38,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences, greet clients warmly, and guide them through banking solutions. You will support account openings, educate on digital tools, and collaborate with teammates to meet financial goals.

The role emphasizes friendly service, accurate processing, and a proactive approach to problem solving within a branch environment.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Strong communication skills for clear, polite conversations.
• Ability to resolve issues quickly with attention to detail.
• Willingness to work with team members to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and new account openings per policies.
• Educate clients on day-to-day banking and digital self-service tools.
• Build trusted client relationships by listening, asking questions, and offering solutions.
• Handle branch operations such as cash devices while following bank procedures.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences, greet clients warmly, and guide them through banking solutions. You will support account openings, educate on digital tools, and collaborate with teammates to meet financial goals.

The role emphasizes friendly service, accurate processing, and a proactive approach to problem solving within a branch environment.