Relationship Banking Advisor

U.S. Bank; Fairlawn (OH); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation 2–5 weeks

Paid holidays (up to 11)

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and digital channels.

The role focuses on building trust, understanding banking needs, and guiding clients through deposit and loan products while leveraging a digital-first mindset. Responsibilities include greeting clients, opening accounts, processing requests, guiding on digital tools, and collaborating with branch teams to deliver exceptional service.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of job-related retail banking experience or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Engages with clients to understand needs and recommends suitable banking solutions.
• Opens new consumer and business accounts and processes service requests and credit applications.
• Educates clients on digital products and self-service options to meet financial goals.

Skills

Relationship building

Client communication

Sales support

Digital banking

Education

High school diploma or equivalent

Tools

CRM systems

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and digital channels.

The role focuses on building trust, understanding banking needs, and guiding clients through deposit and loan products while leveraging a digital-first mindset. Responsibilities include greeting clients, opening accounts, processing requests, guiding on digital tools, and collaborating with branch teams to deliver exceptional service.