Relationship Banker I: Personal Banking & Digital Guidance

U.S. Bank; Sunnyside (WA); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a Relationship Banker who will engage customers across in-person, by appointment, and virtual channels to deliver trusted financial counsel. You will identify needs, explain deposit and loan products, and open new accounts while maintaining regulatory compliance and a digital-forward service mindset.

This role emphasizes building lasting client relationships, proactive outreach, and strong communication to deliver an exceptional customer experience across channels and platforms.

Qualifications

• High school diploma or equivalent.
• Typically <4 years of retail banking experience.
• NMLS registration required by SAFÉ Act and Regulation Z.

Responsibilities

• Build relationships with customers across multiple channels.
• Assess and address banking needs with appropriate solutions.
• Open consumer and business accounts and process requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to deliver operational excellence.
• Meet regulatory and policy requirements in service delivery.

Skills

Client relationship-building

Communication skills

Bank policies knowledge

Customer service

Digital products & self-service

Digital-first mindset

Product recommendations

Finance industry experience

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker who will engage customers across in-person, by appointment, and virtual channels to deliver trusted financial counsel. You will identify needs, explain deposit and loan products, and open new accounts while maintaining regulatory compliance and a digital-forward service mindset.

This role emphasizes building lasting client relationships, proactive outreach, and strong communication to deliver an exceptional customer experience across channels and platforms.