Relationship Banker: Warm Service & Tech-Savvy Solutions

JP Morgan Chase; Merrifield (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

JP Morgan Chase is seeking an Associate Banker to represent the brand with welcoming, attentive service in a branch setting. You will use Chase’s banking solutions and technology to help clients reach their financial goals, building trusted relationships and delivering exceptional experiences.

The role emphasizes greeting clients, facilitating account openings, and guidance on digital banking tools. Candidates should value teamwork and compliance with banking policies.

Qualifications

• High school diploma or GED or equivalent.
• Experience delivering client service or similar roles.
• Strong client-first approach and relationship-building.
• Clear, courteous communication with clients.
• Ability to work with team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with account servicing, maintenance, and opening new accounts while following policies and regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and offering product knowledge.
• Handle branch operations and cash devices in compliance with bank procedures.

Skills

Client service

Communication

Teamwork

Attention to detail

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JP Morgan Chase is seeking an Associate Banker to represent the brand with welcoming, attentive service in a branch setting. You will use Chase’s banking solutions and technology to help clients reach their financial goals, building trusted relationships and delivering exceptional experiences.

The role emphasizes greeting clients, facilitating account openings, and guidance on digital banking tools. Candidates should value teamwork and compliance with banking policies.