Relationship Banker - Trusted Advisor for Banking & Growth

Santander US; York (York County); On-site; USD 38,000 - 61,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander US is seeking a Relationship Banker to serve as a trusted advisor, building strong, long-lasting relationships by understanding customers' financial needs and goals. You will provide tailored banking, lending and investment solutions while delivering exceptional service through digital and in-branch channels.

The role emphasizes meeting sales targets, expanding cross-selling opportunities, and supporting branch growth while complying with regulatory requirements and risk controls.

Qualifications

• 3+ years experience selling products and/or services in an incentive-based environment.
• 12+ months experience in retail banking sales, financial services sales or consultative relationship sales with proven success.
• 12+ months Santander-related experience in essential functions and responsibilities.
• 12+ months customer service experience in a high-volume, fast-paced environment.
• Established relationship-building skills focused on customer experience and loyalty.

Responsibilities

• Achieve or exceed sales targets by actively promoting and cross-selling banking products and services to existing and prospective customers.
• Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions.
• Proactively prospect for new clients through networking, referrals, lead calling, portfolio management and community engagement.
• Meet the financial needs of customers including transactional, servicing, and product.
• Ensure an elevated customer experience with personalized, seamless service.
• Collaborate with team members and partners to achieve branch goals and drive performance.

Skills

Sales experience

Retail banking

Cross-selling

Customer service

Communication skills

Teamwork

Digital banking tools

Education

High school diploma

Bachelor’s degree (preferred)

Job description

Santander US is seeking a Relationship Banker to serve as a trusted advisor, building strong, long-lasting relationships by understanding customers' financial needs and goals. You will provide tailored banking, lending and investment solutions while delivering exceptional service through digital and in-branch channels.

The role emphasizes meeting sales targets, expanding cross-selling opportunities, and supporting branch growth while complying with regulatory requirements and risk controls.