Relationship Banker Team Lead: Lead & Grow Banking

Regions Bank; Chattanooga (TN); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Paid vacation/sick time

401(k) with company match

Medical, dental, and vision benefits

Disability benefits

Health Savings Account

Life Insurance

Parental Leave

Employee Assistance Program

Job summary

Regions Bank in Chattanooga, Tennessee seeks a Relationship Banker – Team Lead to meet customers and prospects, offer tailored financial solutions, and coach a team of bankers in the Branch Manager’s absence. The role emphasizes leadership, high service standards, and developing local community relationships.

The candidate should be driven, competitive, and capable of guiding branch activities while delivering personalized service and meeting branch targets.

Qualifications

• High School Diploma or GED.
• Two years of banking, sales, and/or customer service experience.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.
• Preferred: Bachelor’s degree.
• Preferred supervisory/management experience.

Responsibilities

• Guides and directs all branch activities with the Branch Manager.
• Achieves branch targets by identifying customer needs and offering Regions solutions.
• Conducts outbound calls to expand existing relationships and acquire new ones.
• Partners with leadership on new business development and community financial wellness.
• Coaches junior bankers to improve product knowledge and identify customer needs.
• Educates customers on Regions’ Consumer and Business products and services.
• Promotes digital banking offerings like mobile, online, and ATM features.
• Ensures an optimal customer experience and oversees transactions as needed.
• Oversees branch operations and compliance tasks.
• Resolves escalated issues in the Branch Manager’s absence.
• Refers customers to internal specialists for additional goals.
• Follows bank processes and manages operational risks.

Skills

Relationship building

Communication

Leadership

Digital banking

Multi-tasking

Customer focus

Education

High School Diploma or GED

Bachelor's degree

Job description

Regions Bank in Chattanooga, Tennessee seeks a Relationship Banker – Team Lead to meet customers and prospects, offer tailored financial solutions, and coach a team of bankers in the Branch Manager’s absence. The role emphasizes leadership, high service standards, and developing local community relationships.

The candidate should be driven, competitive, and capable of guiding branch activities while delivering personalized service and meeting branch targets.