Relationship Banker Team Lead: Lead, Coach & Grow

Regions Bank; Chattanooga (TN); On-site; USD 47,000 - 59,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Life Insurance

Parental Leave

Employee Assistance Program

Job summary

Regions Bank is seeking a Relationship Banker – Team Lead in Chattanooga, Tennessee to meet with customers and prospects, assess financial needs, and offer suitable products and guidance to achieve goals. The role requires leadership to coach a team of bankers and oversee branch activities when the Branch Manager is absent.

Ideal candidates bring retail or sales experience, strong communication, and a commitment to exceptional customer service, with opportunities for growth and upward mobility

Qualifications

• Two years of banking, sales, and/or customer service experience.
• Ability to work Saturdays as needed.
• Ability to handle cash and process transactions.
• Proficient in customer communication via in-person, phone, and digital channels.
• Must be able to lift up to twenty pounds

Responsibilities

• Guide branch activities with the Branch Manager.
• Meet branch targets by identifying customer needs and advising on Regions solutions.
• Make outbound calls to expand relationships and gain new customers.
• Develop new business opportunities and promote financial wellness.
• Coach junior bankers to improve product knowledge and needs assessment.
• Educate customers on Regions products including loans and deposits.
• Promote digital banking solutions and ensure a seamless customer experience.
• Oversee branch operations and compliance tasks.
• Refer customers to internal experts for additional goals.

Skills

Leadership

Sales experience

Customer service

Communication

Coaching

Education

High School Diploma or GED

Bachelor’s degree

Job description

Regions Bank is seeking a Relationship Banker – Team Lead in Chattanooga, Tennessee to meet with customers and prospects, assess financial needs, and offer suitable products and guidance to achieve goals. The role requires leadership to coach a team of bankers and oversee branch activities when the Branch Manager is absent.

Ideal candidates bring retail or sales experience, strong communication, and a commitment to exceptional customer service, with opportunities for growth and upward mobility