Relationship Banker Team Lead – Growth & Leadership

Regions Bank; Harahan (LA); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Job summary

Regions Bank in Harahan, LA is seeking a Relationship Banker – Team Lead to coach a team of bankers and drive exceptional customer service. The role balances meeting customer financial needs with overseeing branch activities in the Branch Manager’s absence.

The candidate should have banking, sales, or customer service experience, strong communication and leadership abilities, and the flexibility to work Saturdays. NMLS registration is required for this position.

Qualifications

• Requires strong communication and leadership skills.
• Coaching and developing junior bankers.
• Ability to work with customers to understand needs and provide financial guidance.

Responsibilities

• Guide and direct branch activities with Branch Manager.
• Aim for branch targets by identifying customer needs and offering Regions solutions.
• Conduct outbound calls to expand relationships and acquire new clients.
• Collaborate on new business opportunities and promote financial wellness in the community.
• Coach junior bankers to strengthen product knowledge and client need identification.
• Educate customers on Regions Consumer and Business products and services, including loans and deposits.
• Explain Regions digital tools and online/mobile banking options.
• Ensure a positive customer experience and assist with transactions as needed.
• Oversee branch operations and compliance tasks; adapt to changes and communicate them.
• Refer customers to internal specialists for further goals and needs.
• Follow bank processes and ensure regulatory compliance.

Skills

Strong communication

Leadership skills

Customer focus

Relationship-building

Coaching junior bankers

Education

High School Diploma or GED

Bachelor’s degree

Job description

Regions Bank in Harahan, LA is seeking a Relationship Banker – Team Lead to coach a team of bankers and drive exceptional customer service. The role balances meeting customer financial needs with overseeing branch activities in the Branch Manager’s absence.

The candidate should have banking, sales, or customer service experience, strong communication and leadership abilities, and the flexibility to work Saturdays. NMLS registration is required for this position.