Relationship Banking Specialist

Central Bank; Florissant (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Central Bank Of St. Louis is seeking a Universal Banker to deliver exceptional customer experiences by supporting teller transactions and personal banking services.

This role serves as the primary contact for customers, handling day-to-day transactions while identifying financial needs and recommending suitable products. The position emphasizes relationship-building and achieving referral goals to support branch growth and customer satisfaction, with adherence to bank policies, BSA, and related

Qualifications

• High school diploma or equivalent.
• Prior banking, cash handling, or customer service experience preferred.
• Sales or referral experience is a plus.

Responsibilities

• Process transactions accurately, including deposits and cash handling.
• Open and maintain consumer accounts with accuracy.
• Engage customers to identify needs and recommend products.
• Participate in referral programs to drive branch sales.
• Maintain cash drawer and balance it according to procedures.
• Provide exceptional service in person and by phone.
• Stay compliant with banking regulations and security protocols.
• Protect customer information and prevent fraud.

Skills

Customer service

Relationship building

Needs assessment

Attention to detail

English fluency

Sales referrals

Cash handling

Education

High school diploma

Job description

Central Bank Of St. Louis is seeking a Universal Banker to deliver exceptional customer experiences by supporting teller transactions and personal banking services.

This role serves as the primary contact for customers, handling day-to-day transactions while identifying financial needs and recommending suitable products. The position emphasizes relationship-building and achieving referral goals to support branch growth and customer satisfaction, with adherence to bank policies, BSA, and related