Relationship Banking Specialist

Central Bancompany; Webster Groves (MO); On-site; USD 42,000 - 52,000; Full time

Job summary

Central Bank of St. Louis is seeking a Universal Banker to serve as the primary contact for customers, handling daily teller transactions and personal banking needs. You will identify financial needs and suggest suitable products while contributing to branch growth through referrals.

The role emphasizes building customer relationships, ensuring compliance with bank policies, and delivering exceptional service in a fast-paced branch setting.

Qualifications

• Excellent customer service and relationship-building abilities.
• Identify customer needs and recommend banking solutions.
• Strong attention to detail and accuracy in transactions.
• Proficiency in reading, writing, speaking English.
• Balance service and sales responsibilities in a fast-paced environment.
• Handle confidential information with discretion.

Responsibilities

• Process deposits, withdrawals, loan payments, and negotiable instruments accurately.
• Open and maintain consumer accounts with accuracy and compliance.
• Engage customers to identify financial needs and recommend products.
• Participate in referral programs to meet branch goals.
• Balance cash drawer within limits and procedures.
• Provide excellent service in person and by phone; resolve issues professionally.
• Maintain up-to-date knowledge of bank products and regulations.
• Prevent fraud by following security procedures and responding to suspicious activity.

Skills

Customer service

Relationship building

Attention to detail

English proficiency

Sales focus

Discretion with information

Education

High school diploma or equivalent

Job description

Central Bank of St. Louis is seeking a Universal Banker to serve as the primary contact for customers, handling daily teller transactions and personal banking needs. You will identify financial needs and suggest suitable products while contributing to branch growth through referrals.

The role emphasizes building customer relationships, ensuring compliance with bank policies, and delivering exceptional service in a fast-paced branch setting.