Relationship Banker: People-first Service & Tech Solutions

JP Morgan Chase

Chelmsford (MA)

On-site

USD 42,000 - 66,000

Full time

5 days ago

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Job summary

JP Morgan Chase is seeking an Associate Banker to represent the brand with hospitality, leveraging the Chase Mobile App and Chase.com to assist clients and deliver a memorable branch experience. You will build trusted relationships, open new accounts, educate clients on everyday transactions, and collaborate with team members to help clients achieve their financial goals.

This role emphasizes compliance, diversity, and inclusion while supporting branch success.

Qualifications

High school diploma or GED equivalent.
Client service experience or comparable experience.
Ability to put clients first and exceed expectations.
Ability to build trusted relationships.
Ability to engage clients with clear, polite communication.
Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

Create a welcoming environment by delivering attentive and friendly service to clients as they enter the branch.
Exceed client expectations by servicing accounts, opening new accounts, and complying with policies and regulatory requirements.
Educate clients on day-to-day banking transactions using technology self-service options (Chase Mobile App, Chase.com, ATMs).
Build relationships by listening, asking questions, and collaborating with team members to meet financial goals.
Perform branch operations and cash handling in accordance with bank policies.