Guest-Focused Banker: Build Relationships & Tech Help

JP Morgan Chase; Compton (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

JP Morgan Chase is seeking an Associate Banker to deliver exceptional client experiences and represent the brand with hospitality. You will build trusted relationships, help clients achieve financial goals, and support branch operations using digital tools and in-person service.

The role emphasizes welcoming service, account opening, and guidance on Chase Mobile App and Chase.com, with collaboration across the branch team to meet client needs and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while complying with policies and regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash handling and vault/ATM duties per policy.

Skills

Client service

Relationship building

Communication

Problem resolution

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

JP Morgan Chase is seeking an Associate Banker to deliver exceptional client experiences and represent the brand with hospitality. You will build trusted relationships, help clients achieve financial goals, and support branch operations using digital tools and in-person service.

The role emphasizes welcoming service, account opening, and guidance on Chase Mobile App and Chase.com, with collaboration across the branch team to meet client needs and regulatory requirements.