Relationship Banker — Client-Focused & Tech-Savvy

JP Morgan Chase; Knoxville (TN); On-site; USD 40,000 - 52,000; Full time

Job summary

JP Morgan Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, open accounts, and guide customers through Chase digital tools, helping them reach their financial goals.

The role emphasizes building trusted relationships, understanding client needs, and collaborating with the branch team to provide seamless service and adherence to banking regulations.

Qualifications

• Provide attentive, friendly service to welcome clients into the branch.
• Build trusted relationships by understanding client needs and offering solutions.
• Educate clients on products and digital banking tools (Chase Mobile App, Chase.com).

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Assist clients with day-to-day banking and digital self-service options.
• Listen actively and ask questions to tailor financial solutions to client goals.
• Perform branch operations tasks, including cash handling and ATM-related duties.

Skills

Client service

Relationship building

Communication

Problem solving

Adaptability

Technology literacy

Team collaboration

Time management

Education

High school diploma or GED

Job description

JP Morgan Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, open accounts, and guide customers through Chase digital tools, helping them reach their financial goals.

The role emphasizes building trusted relationships, understanding client needs, and collaborating with the branch team to provide seamless service and adherence to banking regulations.