Relationship Banker: Client-Centric Banking & Advice

JP Morgan Chase; Saginaw (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

JP Morgan Chase seeks an Associate Relationship Banker at a Chase Branch to embody hospitality, welcome clients, and provide thoughtful banking solutions using Chase Mobile App, Chase.com, and ATMs. You will build lasting relationships by listening, asking questions, and tailoring products to client needs while adhering to regulatory requirements.

Ideal candidates bring strong communication, service orientation, and the ability to work flexible branch hours, including weekends and some evenings,

Qualifications

• High school degree, GED, or foreign equivalent.
• Excellent communication skills in person and over the phone.
• Ability to create memorable client experiences.
• Ability to resolve client issues with attention to detail.
• Able to work branch hours including weekends and some evenings.
• Knowledge of banking policies and regulatory requirements.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Engage in consultative communication to understand client needs.
• Assist walk-in and scheduled clients, in person or by phone.
• Educate clients about technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures to advise on banking solutions with the team.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Excellent communication

Customer service

Relationship building

Problem solving

Team collaboration

Attention to detail

Education

High school degree or GED

College degree or military experience

Job description

JP Morgan Chase seeks an Associate Relationship Banker at a Chase Branch to embody hospitality, welcome clients, and provide thoughtful banking solutions using Chase Mobile App, Chase.com, and ATMs. You will build lasting relationships by listening, asking questions, and tailoring products to client needs while adhering to regulatory requirements.

Ideal candidates bring strong communication, service orientation, and the ability to work flexible branch hours, including weekends and some evenings,