Relationship Banking Associate II

TD Bank Group (TD); Waltham (MA); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank in Waltham, MA seeks a client-focused team member to manage everyday banking needs, open/maintain basic consumer accounts, and deliver an excellent guest experience. The role emphasizes accurate transactions, needs-based conversations, and referrals to partners as appropriate.

The position requires a high school diploma or GED, 1+ years of client-facing experience, and flexibility to work evenings, weekends, and holidays. Strong communication and organizational skills are a must.

Qualifications

• Customer service experience or volunteer work is valuable.
• Strong communication and interpersonal skills are essential.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Assist clients with basic banking needs and transactions.
• Serve as hospitality ambassador for the financial center.
• Educate clients on products, services, and digital capabilities to enhance convenience.

Skills

Customer service

Cash handling

Communication skills

Education

High school diploma or GED

Job description

TD Bank in Waltham, MA seeks a client-focused team member to manage everyday banking needs, open/maintain basic consumer accounts, and deliver an excellent guest experience. The role emphasizes accurate transactions, needs-based conversations, and referrals to partners as appropriate.

The position requires a high school diploma or GED, 1+ years of client-facing experience, and flexibility to work evenings, weekends, and holidays. Strong communication and organizational skills are a must.