Relationship Banker II - Lead, Sell & Serve at Center

Santander Group; New Britain (CT); Sur place; USD 35 000 - 58 000; Plein temps

Résumé du poste

Santander Group in New Britain, CT seeks a Banking Center Relationship Banker II to support daily banking transactions, provide customer service, and help drive sales and service goals. This role emphasizes needs-based conversations, cross-selling products, and building trusted relationships with customers.

You may supervise teammates, coach colleagues, and collaborate with other business segments while maintaining compliance with bank policies.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• 0-2 years supervisory experience preferred.
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of products and services; stay current with branch systems.
• Ability to work a flexible/rotating schedule including weekends.

Responsabilités

• Provide services for Banking Center customers and assist the team in sales, service and operations.
• Learn customer needs through needs-based conversations to offer financial products.
• Supervise and coach fellow Relationship Bankers.
• Support branch growth, maintain regulatory compliance and audits.

Connaissances

Customer service

Sales experience

Needs-based selling

Supervisory experience

Relationship banking

Communication skills

Formation

High School Diploma or GED

Associates degree

Bachelor's degree

Outils

Branch processing systems

Description du poste

Santander Group in New Britain, CT seeks a Banking Center Relationship Banker II to support daily banking transactions, provide customer service, and help drive sales and service goals. This role emphasizes needs-based conversations, cross-selling products, and building trusted relationships with customers.

You may supervise teammates, coach colleagues, and collaborate with other business segments while maintaining compliance with bank policies.