Relationship Banker II - Growth & Leadership

Santander; Huntington (WV); On-site; USD 35,000 - 58,000; Full time

Job summary

Santander is seeking a Banking Center Relationship Banker II in Shelton, CT to support customers with sales, service and transaction processing. The role emphasizes needs-based conversations, trust-building, and cross-functional collaboration to grow banking center results.

Candidates should bring several years of customer service and banking sales experience, plus supervisory potential. The position requires flexibility, compliance with regulations, and a commitment to team success.

Qualifications

• HS diploma or GED required.
• Advanced degrees (Associates and/or Bachelor’s) preferred.
• 3-4 years customer service and needs-based banking sales experience preferred.
• 0-2 years supervisory experience preferred.
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Ability to work a flexible/rotating schedule, including weekends.

Responsibilities

• Responds to customers’ needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
• Assist with supervision of banking center colleagues offering coaching support to fellow bankers. Act as a role model and help onboard new bankers.

Skills

Customer service

Needs-based sales

Leadership

Communication

Education

HS Diploma or GED

Associates or Bachelor's preferred

Tools

Banking systems

Job description

Santander is seeking a Banking Center Relationship Banker II in Shelton, CT to support customers with sales, service and transaction processing. The role emphasizes needs-based conversations, trust-building, and cross-functional collaboration to grow banking center results.

Candidates should bring several years of customer service and banking sales experience, plus supervisory potential. The position requires flexibility, compliance with regulations, and a commitment to team success.