Relationship Banker II: Grow Customer Relationships & Sales

Santander Group; West Hartford (CT); On-site; USD 35,000 - 58,000; Full time

Job summary

Santander Bank, N.A. in West Hartford, CT is hiring a Banking Center Relationship Banker II. You will serve Banking Center customers, process transactions, and advance sales and service goals through needs-based conversations and excellent customer care.

The role includes coaching colleagues, collaborating with multiple business segments, ensuring regulatory compliance, and supporting branch operations. A flexible, rotating schedule and travel between banking centers may be required.

Qualifications

• H.S. Diploma or GED required.
• 3–4 years customer service and needs-based banking sales experience preferred.
• 0–2 years supervisory experience preferred.
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of all products and services.
• Ability to work a flexible and/or rotating schedule.
• Travel may be required to alternate Banking Centers.

Responsibilities

• Serve Banking Center customers and achieve sales/service goals.
• Process customer transactions accurately following bank policies.
• Identify financial needs and offer appropriate products.
• Collaborate with business segments to deepen relationships.
• Coach and onboard colleagues; model performance.
• Maintain compliance with regulations and audits.

Skills

Customer service

Sales oriented

Coaching experience

Education

High School Diploma or GED

Associates/Bachelor's (preferred)

Job description

Santander Bank, N.A. in West Hartford, CT is hiring a Banking Center Relationship Banker II. You will serve Banking Center customers, process transactions, and advance sales and service goals through needs-based conversations and excellent customer care.

The role includes coaching colleagues, collaborating with multiple business segments, ensuring regulatory compliance, and supporting branch operations. A flexible, rotating schedule and travel between banking centers may be required.