Relationship Banker II — Growth, Service & Community

Woodforest National Bank; Port Arthur (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401(k) ESOP match

Medical coverage

Paid time away

Stock ownership

Job summary

Woodforest National Bank in Port Arthur, TX is seeking a Banker to build customer relationships, promote banking solutions, and deliver exceptional service. You will drive retail sales through proactive conversations, referrals, and marketing outreach while maintaining operational excellence.

You will represent Woodforest’s Core Values and support digital banking tools, ensuring a warm, personalized customer experience in a busy branch environment.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• In-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and outreach.
• Resolve customer inquiries at first contact with internal partners when needed.
• Maintain accurate transaction processing, account opening, and regulatory compliance.
• Open and maintain deposit accounts and consumer loan products.

Skills

Proactive mindset

Coaching receptiveness

Flexible hours

Customer-focused

Problem-solving

Education

High School Diploma

Tools

Cisco Duo app

Job description

Woodforest National Bank in Port Arthur, TX is seeking a Banker to build customer relationships, promote banking solutions, and deliver exceptional service. You will drive retail sales through proactive conversations, referrals, and marketing outreach while maintaining operational excellence.

You will represent Woodforest’s Core Values and support digital banking tools, ensuring a warm, personalized customer experience in a busy branch environment.