Relationship Banker II: Growth & Service

Woodforest National Bank; Plano (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Woodforest National Bank is seeking a Banker II in Plano, Texas. You will serve as a frontline ambassador, delivering the Woodforest Experience and building strong retail customer relationships through exceptional service and proactive marketing of products and services.

You will perform teller duties, open accounts, process transactions, and support digital banking tools while ensuring compliance and operational excellence in a busy branch environment.

Qualifications

• Minimum 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Demonstrated willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Deliver the Woodforest Experience by creating warm, welcoming, and personalized interactions with every customer.
• Engage customers in meaningful conversations to understand financial needs and explain banking products, services, and digital solutions.
• Provide dependable, efficient service while maintaining professionalism in a fast-paced retail environment.
• Support digital banking tools and platforms.
• Open and maintain deposit accounts and consumer loan products with accuracy and compliance.

Skills

Retail sales

Customer service

Communication

Problem-solving

Attention to detail

Time management

Interpersonal skills

Education

High School Diploma

Tools

POS systems

Banking software

Job description

Woodforest National Bank is seeking a Banker II in Plano, Texas. You will serve as a frontline ambassador, delivering the Woodforest Experience and building strong retail customer relationships through exceptional service and proactive marketing of products and services.

You will perform teller duties, open accounts, process transactions, and support digital banking tools while ensuring compliance and operational excellence in a busy branch environment.