Relationship Banker II — Growth, Incentives & Benefits

Regions Bank; Montgomery (AL); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

401K with Company Match

Medical, Dental and Vision Benefits

Paid Vacation/Sick Time

Parental Leave

Employee Assistance Program

Job summary

Regions Bank in Montgomery, AL seeks a Relationship Banker II to meet with customers and prospects, assess financial needs, and offer tailored products and guidance to help achieve their goals.

The role emphasizes outbound calls, educating clients on Regions’ products, and leveraging digital banking tools to improve customer experience. Overtime and a commission incentive plan are included.

Qualifications

• High School Diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to 20 pounds.
• Bachelor’s degree preferred.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Provides a consistent optimal customer experience, including greeting customers and processing transactions.
• Owns and resolves customer issues.
• Refers customers to an internal team of experts for complex goals and needs.
• Follows bank processes and procedures and adheres to applicable laws and regulations; manages operational risks.

Education

High School Diploma or GED

Bachelor’s degree

Job description

Regions Bank in Montgomery, AL seeks a Relationship Banker II to meet with customers and prospects, assess financial needs, and offer tailored products and guidance to help achieve their goals.

The role emphasizes outbound calls, educating clients on Regions’ products, and leveraging digital banking tools to improve customer experience. Overtime and a commission incentive plan are included.