Relationship Banker II: Growth, Goals & Incentives

Regions Bank; Madison (AL); Sur place; USD 42 000 - 51 000; Plein temps

Avantages offerts par ce poste

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Résumé du poste

Regions Bank in Madison, Alabama is seeking a Relationship Banker II to meet with customers and prospects, identify financial needs, and offer Regions’ products and guidance to help achieve goals. This full-time role emphasizes sales and customer service in-person and by phone.

The position requires strong communication, cash handling, and the ability to work weekends. Related licenses or licenses in progress (NMLS) may be required, with ongoing compliance and overtime eligibility noted.

Qualifications

• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.
• High School Diploma or GED required.
• Bachelor’s degree preferred.
• One (1) year of cash-handling, banking, and/or customer service experience preferred.

Responsabilités

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose.
• Owns and resolves customer issues.
• Refers customers to an internal team of experts when complex financial goals and needs are recognized.
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks.

Connaissances

Strong communication

Relationship-building

Digital banking assistance

Customer focus

Cash handling

Multitasking

Time management

Formation

High School Diploma or GED

Bachelor’s degree

Description du poste

Regions Bank in Madison, Alabama is seeking a Relationship Banker II to meet with customers and prospects, identify financial needs, and offer Regions’ products and guidance to help achieve goals. This full-time role emphasizes sales and customer service in-person and by phone.

The position requires strong communication, cash handling, and the ability to work weekends. Related licenses or licenses in progress (NMLS) may be required, with ongoing compliance and overtime eligibility noted.