Relationship Banker II: Growth‑Focused Customer Advisor

Regions Bank; Lufkin (TX); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Lufkin, Texas, is seeking a Relationship Banker II to meet with customers in person and by phone, identify financial needs, and offer appropriate Regions products and services. The role emphasizes growth, team collaboration, and strong communication to drive customer success.

The position requires a High School Diploma or GED (Bachelor's preferred), Saturday availability, cash handling, and the ability to learn digital banking platforms.

Qualifications

• Must be able to identify customer needs and provide appropriate guidance.
• Excellent communication and customer service skills.
• Ability to work Saturdays as needed and handle cash transactions.
• Proficient computer and monitoring skills to access digital banking tools.

Responsibilities

• Achieves branch targets and guides customers toward Regions' solutions.
• Makes outbound calls to expand relationships and acquire new customers.
• Educates customers on Regions' Consumer and Business products including loans and deposits.
• Informs customers about digital banking tools (mobile, online, ATM).
• Delivers a consistent customer experience in greeting and transactions.
• Resolves customer issues and refers complex needs to experts.
• Adheres to bank policies and regulatory requirements, managing operational risks.

Skills

Excellent relationship-building

Strong communication skills

Customer focus

Ability to handle multiple priorities

Ability to use a computer

Cash handling

Education

High School Diploma or GED

Bachelor's degree

Job description

Regions Bank in Lufkin, Texas, is seeking a Relationship Banker II to meet with customers in person and by phone, identify financial needs, and offer appropriate Regions products and services. The role emphasizes growth, team collaboration, and strong communication to drive customer success.

The position requires a High School Diploma or GED (Bachelor's preferred), Saturday availability, cash handling, and the ability to learn digital banking platforms.