Relationship Banker II: Grow Customer Relationships

Regions Bank; Houston (TX); On-site; USD 51,000 - 61,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Houston (Westchase) is hiring a Relationship Banker II to meet with customers in person and by phone, assess financial needs, and offer appropriate Regions’ products. The role emphasizes building relationships, processing transactions accurately, and guiding clients through banking options.

Ideal candidates have retail or sales experience and strong communication skills. The position offers overtime eligibility, incentive plans, and opportunities for growth within a

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.
• Bachelor’s degree preferred.
• Life Insurance License preferred.
• One year of cash-handling, banking, and/or customer service experience.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and Regions’ solutions.
• Conducts outbound phone calls to expand existing customer relationships and acquire new ones.
• Educates customers on Regions’ Consumer and Business products and services, including loan and deposit types.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings.
• Provides a consistent optimal customer experience, greeting customers and processing transactions as needed.
• Owns and resolves customer issues and refers complex needs to internal experts.
• Follows bank processes and regulatory requirements; manages operational risks.

Skills

Relationship-building

Communication

Customer focus

Digital banking support

Cash handling

Multi-tasking

Cash management

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Tools

Life Insurance License

Job description

Regions Bank in Houston (Westchase) is hiring a Relationship Banker II to meet with customers in person and by phone, assess financial needs, and offer appropriate Regions’ products. The role emphasizes building relationships, processing transactions accurately, and guiding clients through banking options.

Ideal candidates have retail or sales experience and strong communication skills. The position offers overtime eligibility, incentive plans, and opportunities for growth within a