Relationship Banker II: Growth & Financial Guidance

Regions Bank; Knoxville (TN); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Job summary

Regions Bank in Knoxville, Tennessee is seeking a Relationship Banker II to meet with customers in person and by phone to assess financial needs and offer suitable products and guidance to help customers reach their financial goals.

This full-time role emphasizes building relationships, educating customers on Regions’ consumer and business offerings, and guiding digital banking adoption. The position includes overtime eligibility, a commission plan, and a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty pounds.

Responsibilities

• Achieves branch targets by identifying customer needs and offering Regions’ solutions.
• Conducts outbound calls to expand relationships and acquire new customers.
• Educates customers on Regions’ Consumer and Business products, including loans and deposits.
• Informs customers about mobile, online, and ATM solutions to make banking easier.
• Delivers a consistent customer experience and processes transactions when needed.
• Owns and resolves customer issues and refers complex goals to specialists.
• Follows bank procedures and manages operational risks.

Skills

Relationship-building

Customer service

Communication

Digital banking

Cash handling

Multi-tasking

Education

High School Diploma or GED

Bachelor’s degree

Tools

MS Excel

Job description

Regions Bank in Knoxville, Tennessee is seeking a Relationship Banker II to meet with customers in person and by phone to assess financial needs and offer suitable products and guidance to help customers reach their financial goals.

This full-time role emphasizes building relationships, educating customers on Regions’ consumer and business offerings, and guiding digital banking adoption. The position includes overtime eligibility, a commission plan, and a comprehensive benefits package.