Relationship Banker II: Growth, Coaching & Service

Santander Group; South Huntington (NY); On-site; USD 35,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Job summary

Santander Group in South Huntington, NY is hiring a Banking Center Relationship Banker II. This role provides services for Banking Center customers and supports the team in achieving sales, service, and operation goals.

You will process customer transactions per bank policies while delivering quality service. You will use strong communication to uncover customer needs, build trusted relationships, and collaborate with other business segments.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• 0-2 years supervisory experience preferred.
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Strong customer service skills and ability to support teamwork.
• Ability to work a flexible and/or rotating schedule, including weekends.

Responsibilities

• Provide services for Banking Center customers and assist the team in achieving sales, service, and operation goals.
• Process all customer-related financial transactions in accordance with bank rules and policies.
• Develop and maintain a strong partnership with various business segments through collaboration and communication.
• Supervise and coach fellow relationship bankers; respond to customer needs accurately and timely.
• Achieve/exceed both individual and team goals in sales, service, and operations.
• Maintain compliance with Federal and State regulations and branch policies.

Skills

Customer service

Sales experience

Needs-based selling

Leadership coaching

Teamwork

Education

H.S. Diploma or GED

Associate's degree

Bachelor's degree

Job description

Santander Group in South Huntington, NY is hiring a Banking Center Relationship Banker II. This role provides services for Banking Center customers and supports the team in achieving sales, service, and operation goals.

You will process customer transactions per bank policies while delivering quality service. You will use strong communication to uncover customer needs, build trusted relationships, and collaborate with other business segments.