Relationship Banker II: Grow Trusted Client Relationships

U.S. Bank; Phoenix (AZ); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Holiday pay

Parental leave

Job summary

U.S. Bank is hiring a Relationship Banker based in Phoenix to cultivate strong client relationships across in-person and digital channels. You will assess banking needs, educate clients on products, and open accounts while maintaining high accuracy and service standards.

The role emphasizes proactive outreach, collaboration with branch teams, and a digital-first approach to meet evolving customer expectations. Strong communication and sales skills are essential.

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of retail banking experience or equivalent training.
• Knowledge of bank policies, procedures and customer service standards.

Responsibilities

• Build relationships with customers through in-person, appointment, and virtual channels.
• Educate clients on deposit and loan products and services.
• Open new accounts and process service requests with accuracy.
• Identify customer needs and offer digital self-service solutions.
• Collaborate with branch team to deliver exceptional client experiences.

Skills

Relationship building

Customer service

Communication

Sales campaigns

Digital products

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Relationship Banker based in Phoenix to cultivate strong client relationships across in-person and digital channels. You will assess banking needs, educate clients on products, and open accounts while maintaining high accuracy and service standards.

The role emphasizes proactive outreach, collaboration with branch teams, and a digital-first approach to meet evolving customer expectations. Strong communication and sales skills are essential.