Relationship Banker II — Digital-First Client Advisor

Us Bank; Phoenix (AZ); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Phoenix, AZ is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, providing counseling, opening accounts, and processing transactions with a digital-first mindset.

This role requires a high school diploma, 4–5 years of retail banking experience, bilingual Spanish and English, and strong customer service skills. You’ll work with branch teams and use digital tools to enhance the client experience while complying with regulations.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.
• Bilingual English/Spanish required for written and spoken communication.

Responsibilities

• Build relationships with customers through in-person and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and digital self-service tools.
• Collaborate with branch teammates to meet client needs and sales goals.
• Maintain knowledge of bank policies, procedures, and regulatory requirements.

Skills

Bilingual Spanish/English

Relationship building

Customer service

Digital banking

Sales experience

Communication

Education

High school diploma or equivalent

Job description

U.S. Bank in Phoenix, AZ is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, providing counseling, opening accounts, and processing transactions with a digital-first mindset.

This role requires a high school diploma, 4–5 years of retail banking experience, bilingual Spanish and English, and strong customer service skills. You’ll work with branch teams and use digital tools to enhance the client experience while complying with regulations.