Relationship Banker II: Trusted Advisor in Digital Banking

Usbank; Omaha (NE); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k)

Paid vacation

Holiday opportunities

Job summary

U.S. Bank is hiring a Relationship Banker to engage clients across multiple channels—in person, by appointment, and virtually—providing tailored financial guidance and promoting digital-first solutions.

The role emphasizes building trust, understanding customer goals, and delivering a superior client experience. Responsibilities include opening accounts, processing standard transactions, and educating clients on digital tools while collaborating with branch teams to meet customers' needs with

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Build relationships with clients through in-person, appointment, and virtual channels.
• Advance digital-first banking by educating clients on self-service tools and digital products.
• Open new consumer and business accounts and process basic transactions.
• Refer to branch policies and support systems to meet customer needs with accuracy.

Skills

Relationship building

Communication

Digital banking

Sales campaigns

Customer service

Interpersonal skills

Proactive outreach

Needs assessment

Education

High school diploma

Job description

U.S. Bank is hiring a Relationship Banker to engage clients across multiple channels—in person, by appointment, and virtually—providing tailored financial guidance and promoting digital-first solutions.

The role emphasizes building trust, understanding customer goals, and delivering a superior client experience. Responsibilities include opening accounts, processing standard transactions, and educating clients on digital tools while collaborating with branch teams to meet customers' needs with