Relationship Banker II — Grow Clients' Financial Goals

Regions Bank; Austell (GA); On-site; USD 44,000 - 53,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Life Insurance

Job summary

Regions Bank in Austell, GA seeks a Field- and In-branch Relationship Banker II to meet with customers to assess financial needs and offer suitable products and guidance. This role emphasizes proactive sales and customer service, with growth potential through ongoing coaching and teamwork.

The position rewards results, requires strong communication, and supports a broad range of consumer and business banking services. Overtime is possible and knowledge of digital tools is valued.

Qualifications

• High School Diploma or GED (minimum requirement).
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and monitoring.
• Ability to walk and stand for extended periods and lift up to 20 pounds.

Responsibilities

• Achieves branch targets by identifying customer needs and offering Regions’ solutions.
• Makes outbound calls to expand relationships and acquire new customers.
• Educates customers on Regions’ Consumer and Business products, including loans and deposits.
• Advises on digital banking options to improve customer experience.
• Ensures a consistent, high-quality customer experience and processes transactions.
• Owns and resolves customer issues; refers complex cases to specialists.
• Follows bank procedures and mitigates operational risks as part of the branch team.

Skills

Strong communication

Customer focus

Digital banking support

Time management

Relationship building

Cash handling

Education

Bachelor’s degree

Life Insurance License

One year cash-handling / banking experience

Job description

Regions Bank in Austell, GA seeks a Field- and In-branch Relationship Banker II to meet with customers to assess financial needs and offer suitable products and guidance. This role emphasizes proactive sales and customer service, with growth potential through ongoing coaching and teamwork.

The position rewards results, requires strong communication, and supports a broad range of consumer and business banking services. Overtime is possible and knowledge of digital tools is valued.