Relationship Banker II: Drive Growth & Customer Solutions

Regions Bank; Atlanta (GA); On-site; USD 44,000 - 53,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Austell, GA is seeking a Relationship Banker II to meet with customers and prospects in person or by phone, assess financial needs, and offer suitable products and guidance to achieve goals. This role targets individuals with retail or sales experience seeking growth within Regions.

The successful candidate will identify customer needs, communicate effectively, and work as part of a team to deliver superior service.

Qualifications

• High School Diploma or GED is required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer regularly, including typing and monitor work.

Responsibilities

• Achieves branch targets and guides customers to Regions solutions.
• Conducts outbound calls to expand relationships and acquire new customers.
• Educates customers on Regions’ products and services including loans and deposits.
• Informs customers about digital solutions like mobile and online banking.
• Delivers consistent customer experience and assists with transactions when needed.
• Owns and resolves customer issues and refers to internal experts when necessary.
• Complies with bank policies and regulatory requirements and manages operational risk.

Skills

Adheres to policies

Digital banking proficiency

Multi-tasking

Cash handling

Relationship-building

Strong communication

Education

High School Diploma or GED

Bachelor’s degree

Job description

Regions Bank in Austell, GA is seeking a Relationship Banker II to meet with customers and prospects in person or by phone, assess financial needs, and offer suitable products and guidance to achieve goals. This role targets individuals with retail or sales experience seeking growth within Regions.

The successful candidate will identify customer needs, communicate effectively, and work as part of a team to deliver superior service.