Relationship Banker II - Grow Client Finances

Regions Bank; Cedar Falls (IA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Cedar Falls, IA seeks a Relationship Banker II to meet with customers and prospects to determine financial needs and offer appropriate products and guidance. The role emphasizes growth opportunities, teamwork, and strong customer service for building lasting relationships.

The position requires a High School Diploma or GED, cash handling ability, and proficiency with digital banking tools. It is a full-time, on-site role with potential overtime under FLSA and a commission-based

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.

Responsibilities

• Achieves branch targets by identifying customer needs and offering Regions solutions.
• Makes outbound calls to expand relationships and acquire new customers.
• Educates customers on Regions' consumer and business products and services including loans and deposits.
• Guides customers on digital banking solutions (mobile, online, ATM).
• Ensures a consistent, optimal customer experience and handles transactions as needed.
• Owns and resolves customer issues and refers complex goals to internal experts.
• Adheres to bank processes, regulations, and risk management as part of the branch team.

Skills

Cash handling

Customer service

Communication

Digital banking

Multitasking

Relationship building

Large cash handling

Education

High School Diploma or GED

Bachelor’s degree

Tools

Computer literacy

Job description

Regions Bank in Cedar Falls, IA seeks a Relationship Banker II to meet with customers and prospects to determine financial needs and offer appropriate products and guidance. The role emphasizes growth opportunities, teamwork, and strong customer service for building lasting relationships.

The position requires a High School Diploma or GED, cash handling ability, and proficiency with digital banking tools. It is a full-time, on-site role with potential overtime under FLSA and a commission-based