Relationship Banker II: Grow Banking Career & Incentives

Regions Bank; Waterloo (IA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Waterloo, Iowa is seeking a Relationship Banker II who will meet with customers to assess financial needs and offer appropriate products and guidance to help they achieve their financial goals. The role suits candidates with retail or sales experience seeking growth and upward mobility.

You will work with a team to deliver a consistent, high‑quality banking experience, handle cash and transactions, and help customers use digital tools while following bank policies.

Qualifications

• High School Diploma or GED is required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose.
• Owns and resolves customer issues.
• Refers customers to an internal team of experts when complex financial goals and needs are recognized.

Skills

Relationship-building

Communication skills

Customer focus

Digital banking assistance

Multitasking

Cash handling

Policies & procedures

Education

High School Diploma or GED

Bachelor’s degree

Job description

Regions Bank in Waterloo, Iowa is seeking a Relationship Banker II who will meet with customers to assess financial needs and offer appropriate products and guidance to help they achieve their financial goals. The role suits candidates with retail or sales experience seeking growth and upward mobility.

You will work with a team to deliver a consistent, high‑quality banking experience, handle cash and transactions, and help customers use digital tools while following bank policies.