Relationship Banker II — Digital-First Client Advisor

US Bank; Delphos (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Paid holidays

Disability benefits

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across channels, assess financial needs, and recommend banking solutions. You will open accounts, guide clients through products, and champion digital self-service options to enhance the client experience.

The role emphasizes building proactive client relationships, collaborating with branch teams, and delivering accurate, customer-focused service in a fast-paced banking environment.

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of retail banking experience or equivalent training.
• Proven ability to build client relationships and drive outreach.

Responsibilities

• Engage customers through in-person, appointment, and virtual channels.
• Educate clients on deposit and loan products and services.
• Open new accounts and process service requests and credit applications.
• Promote digital products and self-service banking tools.

Skills

Relationship building

Customer service

Sales experience

Digital banking

Education

High school diploma

Tools

Banking software

Job description

U.S. Bank seeks a Relationship Banker to engage customers across channels, assess financial needs, and recommend banking solutions. You will open accounts, guide clients through products, and champion digital self-service options to enhance the client experience.

The role emphasizes building proactive client relationships, collaborating with branch teams, and delivering accurate, customer-focused service in a fast-paced banking environment.