Relationship Banker II: Digital-First Client Advocate

US Bank; Tacoma (WA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental leave

401(k)

Paid vacation

Sick leave

Holidays

Adoption assistance

Job summary

U.S. Bank is hiring a Relationship Banker to engage customers across channels and provide expert financial guidance. You will assess needs, open accounts, and promote digital banking solutions. The role emphasizes proactive outreach and building trusted client relationships.

The position requires 4–5 years of retail banking experience, a high school diploma, and strong communication skills to educate clients on available products and services. An on-site role with full benefits is offered.

Qualifications

• High school diploma or equivalent is required.
• Retail banking experience of 4–5 years is typical.
• Strong interpersonal skills and ability to educate clients on banking products.

Responsibilities

• Build relationships with customers through in-person, appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Assess customer needs and recommend relevant deposit and loan products.
• Educate clients on digital banking tools and self-service options.
• Collaborate with branch team to deliver excellent client experiences.

Skills

Client relationships

Sales experience

Communication skills

Digital product knowledge

Education

High school diploma

Tools

CRM tools

Banking software

Job description

U.S. Bank is hiring a Relationship Banker to engage customers across channels and provide expert financial guidance. You will assess needs, open accounts, and promote digital banking solutions. The role emphasizes proactive outreach and building trusted client relationships.

The position requires 4–5 years of retail banking experience, a high school diploma, and strong communication skills to educate clients on available products and services. An on-site role with full benefits is offered.