Relationship Banker II: Digital-First Financial Advisor

US Bank; Fairlawn (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Paid holidays

Parental leave

Disability benefits

Adoption assistance

Job summary

U.S. Bank is seeking a Relationship Banker who will engage customers across multiple channels to provide financial guidance and build lasting relationships. You will educate clients on products, process account openings, and leverage digital tools to enhance the customer experience.

Applicants should have a high school diploma and several years in retail banking, with strong communication and interpersonal skills to support customers and collaborate with branch teams.

Qualifications

• High school diploma or equivalent is required.
• Typically 4–5 years of retail banking experience or equivalent training.
• Strong ability to build and foster client relationships.

Responsibilities

• Engage customers across in-person, appointment, and virtual channels to provide financial guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and digital self-service options.
• Collaborate with branch team to deliver excellent client experiences.

Skills

Relationship building

Client communication

Digital product knowledge

Sales campaigns

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Tools

NMLS registration

Job description

U.S. Bank is seeking a Relationship Banker who will engage customers across multiple channels to provide financial guidance and build lasting relationships. You will educate clients on products, process account openings, and leverage digital tools to enhance the customer experience.

Applicants should have a high school diploma and several years in retail banking, with strong communication and interpersonal skills to support customers and collaborate with branch teams.