Relationship Banker II: Digital-First Client Advisor

U.S. Bank; Oak Harbor (WA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers across in-person, by-appointment, and virtual channels. You will educate clients on deposits and loans, process accounts, and leverage digital tools to enhance the client experience.

This role emphasizes proactive outreach, cross-selling opportunities, and collaboration with branch teams to deliver financial guidance aligned with each client’s goals and needs.

Qualifications

• High school diploma or equivalent is required (Basic Qualifications).
• Typically four to five years of job-related retail banking experience or equivalent training.
• Preferred: proven ability to build and foster client relationships through proactive outreach and follow-up.
• Strong knowledge of retail banking products, services, and digital tools.

Responsibilities

• Engage customers across multiple channels to provide banking counsel and solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options to meet financial goals.
• Collaborate with branch team to deliver exceptional client experience and operational excellence.

Skills

Relationship building

Client communication

Sales campaign experience

Digital product knowledge

Proactive outreach

Job description

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers across in-person, by-appointment, and virtual channels. You will educate clients on deposits and loans, process accounts, and leverage digital tools to enhance the client experience.

This role emphasizes proactive outreach, cross-selling opportunities, and collaboration with branch teams to deliver financial guidance aligned with each client’s goals and needs.