Relationship Banker II: Digital-First Client Advisor

Us Bank; Aurora (CO); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Adoption assistance

Sick leave

Job summary

U.S. Bank is hiring for a Relationship Banker to engage clients across multiple channels, educate them on banking products, and deliver a digital-first client experience.

The role involves opening accounts, processing requests, and partnering with the branch team to meet customers’ financial goals. The position requires strong relationship-building skills, retail banking experience, and familiarity with digital banking tools.

Qualifications

• Strong client relationship skills with proactive outreach and follow up.
• Ability to engage and communicate effectively with clients across channels.
• Knowledge of retail banking products, policies, procedures and digital services.
• Experience participating in sales campaigns and promotions.
• Familiarity with self-service digital banking products and technology.

Responsibilities

• Builds and fosters client relationships via in-person, appointment, and digital channels.
• Opens consumer and business accounts; processes service requests and credit applications.
• Educates clients on digital products and self-service tools to meet financial needs.
• Collaborates with branch team and partners to serve clients with excellence and accuracy.
• Leverages resources to optimize client experience and operational efficiency.

Skills

Relationship building

Customer service

Communication

Sales campaigns

Digital products

Attention to detail

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring for a Relationship Banker to engage clients across multiple channels, educate them on banking products, and deliver a digital-first client experience.

The role involves opening accounts, processing requests, and partnering with the branch team to meet customers’ financial goals. The position requires strong relationship-building skills, retail banking experience, and familiarity with digital banking tools.