Relationship Banker I — Digital-First Client Advisor

US Bank; Portage (WI); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in the United States is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, providing trusted financial guidance.

You will open new accounts, educate clients on digital tools, and collaborate with branch teams to deliver accurate, high-quality service, while adhering to banking policies.

This role requires strong communication, relationship-building, and a willingness to work in a fast-paced retail banking environment.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Builds client relationships across channels and provides counsel.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• This position requires NMLS registration under the S.A.F.E. Act and Regulation Z; background and credit checks apply.

Skills

Relationship building

Communication skills

Customer service

Digital banking

Self-service tech

Education

High school diploma

Job description

U.S. Bank in the United States is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, providing trusted financial guidance.

You will open new accounts, educate clients on digital tools, and collaborate with branch teams to deliver accurate, high-quality service, while adhering to banking policies.

This role requires strong communication, relationship-building, and a willingness to work in a fast-paced retail banking environment.