Relationship Banker: Trusted Finances & Solutions

U.S. Bank; Hercules (CA); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Paid time off

401(k) retirement plan

Parental leave

Employee discounts

Job summary

U.S. Bank is seeking a Relationship Banker at a California location to build strong client relationships, educate customers on deposit and loan products, and open accounts.

The role emphasizes proactive outreach, problem solving, and leveraging digital banking tools to enhance the client experience. Candidates should have retail banking experience, strong communication skills, and a commitment to delivering exceptional service while meeting sales and service goals.

Qualifications

• High school diploma or equivalent required.
• Experience in retail banking or related training preferred.
• Ability to build and maintain client relationships and communicate effectively.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, learning about financial needs and channel preferences.
• Identifies solutions for new and existing clients by engaging and communicating with clients.
• Maintains knowledge of consumer and business banking products and services including digital products.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Educates clients on digital products and self-service options to meet financial needs.
• Partners with branch team members to serve clients with operational excellence.

Skills

Relationship building

Communication

Sales ability

Customer service

Digital banking products

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker at a California location to build strong client relationships, educate customers on deposit and loan products, and open accounts.

The role emphasizes proactive outreach, problem solving, and leveraging digital banking tools to enhance the client experience. Candidates should have retail banking experience, strong communication skills, and a commitment to delivering exceptional service while meeting sales and service goals.