Relationship Banker II

Woodforest National Bank; Elkhart (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Woodforest National Bank in Elkhart, IN is looking for a Banker II to help build strong customer relationships and promote our banking products and digital tools. You will provide friendly, personalized service and support the team in daily branch operations.

The role emphasizes proactive outreach, accurate transaction processing, and a commitment to Woodforest’s core values of Ownership, Service, Community, and Integrity.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Strong communication, organizational, and problem-solving skills.
• Willingness to accept coaching and feedback.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and marketing outreach.
• Resolve customer inquiries at the first point of contact with internal partners when needed.
• Maintain operational excellence with accurate transaction processing and account opening.
• Explain complex solutions in simple, understandable terms.

Skills

Retail sales

Customer service

Communication

Problem solving

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Elkhart, IN is looking for a Banker II to help build strong customer relationships and promote our banking products and digital tools. You will provide friendly, personalized service and support the team in daily branch operations.

The role emphasizes proactive outreach, accurate transaction processing, and a commitment to Woodforest’s core values of Ownership, Service, Community, and Integrity.