Client-Focused Banker II: Growth & Service

Woodforest National Bank; Terre Haute (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Woodforest National Bank in Indiana seeks a Banker to serve as frontline ambassador, delivering the Woodforest Experience and building retail relationships with exceptional service and proactive marketing of banking products. The role emphasizes ownership of customer outcomes and collaboration with internal partners to ensure seamless, compliant operations.

The ideal candidate will have at least 2 years in retail sales or customer service, a strong ability to communicate clearly, and a

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required
• Strong communication, organizational, and problem-solving skills
• Ability to work flexible or extended hours based on retail branch needs

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and marketing outreach.
• Explain complex financial products in simple terms.
• Handle teller transactions and cash handling with accuracy.
• Provide warm, personalized service and support digital banking tools.
• Maintain compliance with policies and regulatory requirements.

Skills

Retail sales

Customer service

Communication

Problem-solving

Teamwork

Education

High School Diploma or equivalent

Tools

Cisco Duo app

Job description

Woodforest National Bank in Indiana seeks a Banker to serve as frontline ambassador, delivering the Woodforest Experience and building retail relationships with exceptional service and proactive marketing of banking products. The role emphasizes ownership of customer outcomes and collaboration with internal partners to ensure seamless, compliant operations.

The ideal candidate will have at least 2 years in retail sales or customer service, a strong ability to communicate clearly, and a